January 2023
Our contact details
Name: ESG Experts Ltd
Address: 163 Welcomes Road, Kenley, CR8 5HB
Phone Number: 07971 471269 / 07768 168582
E-mail: isabel@esg-experts.co.uk / jo@esg-experts.co.uk
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details) related to client work delivered by ESG Experts: including past, current and prospective clients.
· Customer financial information related to the payment of invoices.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by clients or prospective clients for one of the following reasons:
· In order to be able to carry out consulting activity
We use the information that you have given us in order to provide quotes, send invoices, deliver consulting work, and communicate routinely about consulting projects.
We do not share this information with anyone outside our organisation. We may share the information with Associates or other consultants working on delivery of consulting activity.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting isabel@esg-experts.co.uk or jo@esg-experts.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep email addresses for an indefinite period. We keep financial details needed for invoicing for up to five years after the last consulting engagement. We will then dispose of your information by deleting it from our accounting system.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at ESG Experts Ltd, 163 Welcome Road, Kenley, CR8 5HB if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at ESG Experts Ltd, 163 Welcome Road, Kenley, CR8 5HB You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk